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Privacy

Novem & Knight Privacy Promise

1 - What is done with your information?
When you make a purchase from this shop, Novem & Knight collect some of the personal information you give, such as your name, postal address and email address. Novem & Knight treat your data with the utmost respect and confidentiality. Novem & Knight will never share any of your details with any third parties. When you browse this shop, the platform provider, Shopify, automatically receives your computer’s internet protocol (IP) address in order to provide them with information that helps them learn about your browser and operating system; this helps them to continually optimise the shopping experience for you.

2 - Consent
When you provide personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, it is implied that you consent to the collection of it so that it can be used for that specific reason only. If Novem & Knight ask for your personal information for a secondary reason, like marketing, they will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you have given consent, you change your mind, you may withdraw your consent for Novem & Knight to contact you and for the continued collection and use of your information, at any time, via contact@novemknight.com

3 - Disclosure
Novem & Knight may disclose your personal information if they are required by law to do so or if you violate this store's Terms of Service.

4 - Shopify (they provide the shopfront)
This store is hosted on Shopify Inc. They provide the online ecommerce platform that allows you to buy Novem & Knight products. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. It's fully protected and fully secure - to the highest industry standards. Shopify are PCI compliant.

5 - Third-party services
In general, the third-party providers incorporated as part of this store use and disclose your information to the extent necessary to allow them to perform the services they provide to you. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information Novem & Knight are required to provide to them for your purchase-related transactions. For these providers, Novem & Knight recommend you read their privacy policies so you can understand the manner in which your personal information will be handled. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or Novem & Knight. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave this store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or this website’s Terms of Service.

This store uses PayPal or Shopify to handle your transactions. The financial information you enter to make your purchase (such as your bank account details and your credit card number) is securely stored and encrypted only on their servers. Novem & Knight does not see any of your financial information. To find out more about PayPal, their security and privacy, visit: https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security

Links
When you click on links on this shop, they may direct you away from the store. Neither Novem & Knight or Shopify are responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics: This store uses Google Analytics to help Novem & Knight learn about who visits the shop and what pages are being looked at. This enables them to continually improve your shopping experience.

6 - Security
To protect your personal information, Novem & Knight take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

7 - Cookies
Below is a list of cookies used by this shop. You are free to opt-out if you choose. All cookies are used only to enable Shopify and Novem & Knight to continually better your shopping experience.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by this website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to the store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
Google analytics: PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

8 - Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given your consent to allow any of your minor dependents to use this site.

9 - Changes to this privacy policy
Novem & Knight and/or Shopify reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting here. If material changes to this policy are made, you will be notified here that it has been updated, so that you are aware of what information Novem & Knight and Shopify collect, how they use it, and under what circumstances, if any, they use and/or disclose it. If this shop is acquired or merged with another company, your information may be transferred to the new owners so they may continue to sell Novem & Knight products to you.

Questions
If you would like to access, correct, amend or delete any personal information Novem & Knight have about you, register a complaint, or simply want more information, please contact the Novem & Knight Privacy Compliance Officer by sending an email to the following email address, with ‘FAO: Privacy Compliance Officer’ in the subject line: contact@novemknight.com